TRM Leadership

Jacqueline W. Tucker is the Vice President of Customer Experience at TRM, where she leads a team in the development of exceptional client partnerships and drives trust, alignment, and growth across the customer journey. With over a decade  of experience in the Enterprise Asset Management (EAM) and consulting industry, Jacqueline brings a strong focus on relationship management, team growth, and leadership that ensures clients receive measurable value from their engagements.

Her expertise spans building strategic customer relationships, driving digital transformation initiatives post-acquisition, and fostering unified, results-driven approaches to asset performance management. Jacqueline’s leadership helps TRM deepen its capabilities and deliver smarter, faster solutions aligned with clients’ evolving needs in asset management and digital innovation.