Business Process Consulting
TRM improves EAM systems and maintenance operations by assessing workflows, redesigning processes, embedding best practices, and creating roadmaps for measurable reliability gains.
Empower your strategy
Build a strong operational foundation for long-term success with business process consulting that connects strategy with execution. Aligning people, technology, and goals delivers lasting results, so you can turn your vision into operational reality.
Identify gaps, embed EAM best practices and standards, and streamline operations so you can accelerate adoption, improve performance, and achieve lasting value from your systems and teams.
What Our Business Process Consulting Includes
TRM identifies process gaps, defines future-state workflows, and aligns people, technology, data, and goals. Our consulting supports EAM workflow optimization, maintenance and reliability improvement, work management, planning and scheduling, MRO processes, asset data governance, KPI alignment, training, and change enablement.
The result: streamlined operations, stronger adoption, improved performance, and greater value from your systems.
Our Approach To Business Process Consulting
TRM assesses workflows, system usage, process gaps, data quality, roles, and performance challenges. We align improvements with asset management strategy, operational goals, compliance needs, and EAM capabilities, then define future-state workflows, standards, governance, roles, and KPIs.
Prioritized by value, risk, effort, and readiness, these improvements are supported through documentation, training, change enablement, and adoption support.
Work With Experts Who Elevate Asset Performance
Owe Forsberg
Owe Forsberg is a senior reliability engineer with 30 years of experience in multiple phases of Operations Management in asset-intensive industries. He has comprehensive experience in analyzing and streamlining operations processes while applying systems and technologies to increase productivity, quality, efficiency, and customer satisfaction. Owe is a Certified Maintenance and Reliability Professional (CMRP) and a Certified Asset Management Assessor (CAMA). He holds an MS in Management from NCSU and a BS in Marine Engineering from Linnaeus University (Sweden).
John Q. Todd
John Todd is a senior reliability engineer with nearly 30 years of experience in Reliability Engineering, Maintenance, Enterprise Asset Management, Process Development/Improvement, Quality/ISO/CMMI Management, Technical Training, Application development, and Risk Management. His experience includes working as a Reliability Engineer & RCM Implementer for NASA/JPL Deep Space Network, as well as numerous customer projects and consulting activities as a reliability and spares analysis expert.
TRM brings proven experience across asset management, reliability, and EAM transformation, helping organizations turn process improvements into measurable performance gains.
500+
Maintenance and reliability assessments conducted
100M
Dollars in cumulative savings
from improved reliability
29%
Average increase in measured reliability
3,000+
Maximo implementations and integration projects
Resources
Explore insights, guides, and tools designed to help you unlock greater asset management performance and business value.
Frequently Asked Questions
1. How does business process consulting support EAM success?
Business process consulting helps ensure that EAM systems are supported by clear workflows, reliable data, defined roles, and practical governance. This allows teams to use their systems more consistently, improve adoption, and connect asset management strategy with daily execution.
2. When should an organization consider business process consulting?
Organizations should consider business process consulting before an EAM implementation, during a system upgrade, after adoption challenges appear, or when maintenance, reliability, and operations teams are working with inconsistent processes or disconnected workflows.
3. How do we know if our current EAM processes need improvement?
You may need EAM process consulting if your teams rely on manual workarounds, asset data is inconsistent, maintenance processes are reactive, reporting is unreliable, or users are not fully adopting the system. A process assessment helps identify what is working, what is slowing teams down, and where improvements are needed.
4. How does business process consulting improve reliability and maintenance performance?
By standardizing work processes, clarifying responsibilities, improving data quality, and aligning EAM workflows with operational goals, business process consulting helps teams reduce rework, improve execution, strengthen maintenance planning, and support more reliable asset performance.
5. Can EAM Business Process Consulting help improve user adoption?
Yes. By simplifying workflows, standardizing processes, and aligning system usage with day-to-day operations, Business Process Consulting helps teams use the EAM system more effectively. This supports faster adoption and helps organizations get more value from their technology investment.
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